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Read an exclusive excerpt from B.E.S.T. Marking

B.E.S.T. Marking presents a powerful new Leadership Paradigm to navigate the complexities of this new normal environment- and win it big. It’s more than a framework; it’s a revolution in leadership. A call to action for leaders to conquer emerging challenges. 

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Why is trust important in leadership and followership?  

Trust is essential for great leaders, especially in the post-pandemic world. The pandemic has created a number of challenges for leaders, including:  

  1. Increased uncertainty and complexity: The world is more uncertain and complex than ever before. Leaders need to be able to make decisions quickly and effectively in the face of changing circumstances. To do this, they need to be able to trust their team members to provide accurate information and to execute on their decisions.  
  2. Greater need for collaboration: The pandemic has shown that leaders need to be able to collaborate effectively with a wide range of stakeholders, including employees, customers, suppliers, and government officials. To build and maintain successful collaborations, leaders need to trust their partners and to be willing to share information and resources. 
  3. Increased focus on employee well-being: The pandemic has also highlighted the importance of employee well-being. Leaders need to create a work environment where employees feel safe, supported, and valued. To do this, leaders need to trust their employees and to be willing to give them the flexibility and autonomy they need to succeed.  

 

In the post-pandemic world, leaders who are able to build and maintain trust with their team members and stakeholders will be more likely to succeed.  

 

There are many benefits to trust in leadership and followership. Some of the key benefits include:  

 

  1. Increased employee engagement: When employees trust their leaders, they are more likely to be engaged in their work and to feel motivated to do their best.  
  2. Improved productivity: Trust allows employees to work more efficiently and effectively. When employees trust their leaders, they are more likely to take initiative and to go the extra mile.  
  3. Higher-quality decisions: When leaders and followers trust each other, they are more likely to make better decisions. This is because they are more likely to share information openly and honestly, and to consider all sides of an issue.  
  4. Reduced turnover: Trust helps to create a more positive and supportive work environment. This leads to lower turnover rates and higher retention of top talent.  

 

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Learn more about the importance and benefits of trust in leadership and followership along with other crucial information in B.E.S.T. Marking by Jerome Mangadap.  

 

Get your copy today.  

 

 

 

 

 

 

 

 

 

 

Read an exclusive excerpt from Reputations of Value

Employees’ use of social media can be a source of authentic and interesting content that helps to tell the corporate story. It can also represent a source of reputational risk. Manson said, ‘I think there’s some companies you need to worry about this, but for the vast majority you don’t. I love British Airways, who were my client at one point, and they had this amazing group of pilots who were making fantastic films by sticking a GoPro in their cockpit and making total aeroplane geek content, but it had a big audience, and the pilots were known in the community and really beloved. However, British Airlines had a problem not too long ago where they rolled out some new uniforms and a bunch of employees went on Twitter and complained about the uniforms. As a result of that they rolled out a new social media policy banning employees from using social media during working hours, which probably wouldn’t have helped with the uniform issue and stopped the pilots from posting their videos. I think you have to just let people be themselves and give them some security guidelines, give some behaviour guidelines but be permissive rather than prohibitive.’
While acknowledging the value of being permissive rather than prohibitive, there is a range of practical guidelines for any company to consider. These include:
  • Avoiding the instance of employees having their personal social media platforms) being mistaken as an official company social media platform. However, they should be able to identify themselves as being an employee for the company on those platforms that request users to identify their employer, the most obvious current example being LinkedIn.
  • It is a good thing if employees wish to advocate on behalf of the company by sharing company-approved content relating to specific announcements, events, news, and milestones. The nuance is that posts/ comments that are personal opinions, for instance in relation to political issues, should not be confused as representing the position of company itself.
  • If employees wish to establish a social media platform that officially represents company rather than the employee themself, then they should obtain prior approval from the company.
  • Ensuring employees never disguise themselves as a customer or try to conceal their employment relationship with the company if promoting its products and services on any social media platforms.
A systematic training programme will help to ensure employees have a good understanding of the company’s policies and guidelines and feel well-equipped to follow them.
Reputations of Value serves as a guide for those wanting to better understand how companies can operate on a stronger, more resilient, and authentic basis in the face of a dynamic and unpredictable landscape. Get a copy today and learn from the experts – the value of reputation and how to maintain it! ​